Privacy Policy
At Sukrutham Farmstay, your privacy is important to us. This policy explains how we collect, use, store, and protect your personal information.
At Sukrutham Farmstay ("we", "our", "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.sukruthamfarmstay.com or use our services. By accessing our website or submitting your information, you agree to the practices described in this Privacy Policy.
1Information We Collect
We may collect the following information when you interact with our website:
Personal Information
- Full Name
- Email Address
- Phone Number
- Country/Region
- Check-in & Check-out Dates
- Number of Adults & Children
- Room Preference
- Special Requests
- Any information you voluntarily provide through contact or booking forms
Automatically Collected Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Date & Time of Visit
- Website Usage Statistics
2How We Use Your Information
We use your information to:
- Process reservation requests
- Confirm and manage bookings
- Respond to enquiries
- Communicate regarding your stay
- Provide customer support
- Improve our website and services
- Send newsletters or promotional updates (only if you subscribe)
- Comply with applicable legal requirements
3Booking Information
Information submitted through our booking form is used solely to:
- Confirm availability
- Contact you regarding your reservation
- Arrange your stay
- Respond to special requests
Important Notice: Submitting a booking request does not automatically confirm a reservation. Reservations are confirmed only after direct communication and confirmation from our team.
4Newsletter
If you subscribe to our newsletter, we may send:
- Travel tips
- Farmstay updates
- Seasonal offers
- Special events
- New experiences at Sukrutham Farmstay
You may unsubscribe at any time using the unsubscribe link included in our emails.
5Cookies
Our website may use cookies to:
- Improve website functionality
- Remember user preferences
- Understand visitor behavior
- Measure website performance
You can disable cookies through your browser settings. However, please note that some website features may not function properly as a result.
6Sharing of Information
We do not sell, rent, or trade your personal information with third parties.
We may share your information only:
- With trusted service providers who help us operate our website or booking services
- When required by law or government authorities
- To protect our legal rights or prevent fraud
We share only the minimum information necessary for these specific purposes.
7Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, misuse, alteration, or disclosure.
While we strive to protect your data, please note that no method of internet transmission or electronic storage is completely secure.
8Third-Party Links
Our website may contain links to third-party websites such as booking platforms, maps, or social media pages.
We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before sharing your information.
9Data Retention
We retain your personal information only for as long as necessary to:
- Manage bookings
- Provide customer support
- Meet legal or regulatory obligations
- Resolve disputes
When no longer required, your information is securely deleted or anonymized.
10Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw consent (where applicable)
- Object to certain processing activities
To exercise these rights, please contact us using the details below.
11Children's Privacy
Our website is not intended to collect personal information directly from children under the age of 13 without parental or guardian consent.
12Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date.
13Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Address
Sukrutham Farmstay
9/397 B, Kuttetan Road,
Ambalapad, Kerala – 680028, India